Terms of Service (TOS)

Welcome to GRAY GADGETS. By accessing or purchasing from our website and store, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General

These Terms govern your use of our website, products, and services. By using our site or placing an order, you accept these Terms and agree to comply with them. GRAY GADGETS reserves the right to update or modify these Terms at any time. Changes will be posted on this page.

2. Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that the information you provide is accurate and complete.

3. Products & Pricing

We strive to ensure product details, images, and prices are accurate. However, errors may occur. Prices are subject to change without prior notice. Product availability may vary, and we reserve the right to cancel any order if an item is unavailable.

4. Orders & Payment

Orders are confirmed only after payment is received. We accept payments via cash on delivery (COD), mobile banking, cards, and other approved methods. All payments are processed securely through third-party payment providers.

5. Shipping & Delivery

Delivery times vary depending on your location and product availability. GRAY GADGETS is not responsible for delays caused by courier services, natural disasters, or unforeseen events. Shipping fees (if applicable) will be clearly shown at checkout.

6. Returns & Refunds

Returns are accepted within [insert number] days if the product is unused, in original condition, and accompanied by proof of purchase. Refunds (if applicable) will be processed through the original payment method. Certain products (such as software, gift cards, or personal gadgets like headphones once opened) may not be eligible for return due to hygiene or licensing reasons.

7. Warranty

Products may come with a manufacturer or seller warranty, as mentioned on the product page. Warranty coverage does not apply to damages caused by misuse, accidents, or unauthorized repairs.

8. User Responsibilities

When using our website, you agree not to violate any laws or regulations in Bangladesh, interfere with the security or performance of our website, or provide false or misleading information.

9. Intellectual Property

All content on our website (logo, product images, text, design) is owned by GRAY GADGETS or licensed to us. You may not copy, distribute, or use our content without prior written consent.

10. Limitation of Liability

GRAY GADGETS will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product purchased.

11. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Bangladesh.